Customer and Business Partner Feedback
At City Electricians we consider every project a partnership with our clients. Our customer feedback is valued and used to maintain and improve City Electricians, the service we provide and what we should be doing in the future.
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Anthony says "100% recommend City Electricians. It's that easy.
• attentive to all of our requirements
• a great team of expert, helpful and friendly electricians
• turn up on agreed days and give full disclosure about progress and allow the customer into any part of the decision making process
• quote and costs were far more competitive than 4 other quotes I obtained to rewire my house
This review is reading a bit like an ad.
Here's a story. City did a great job with rewiring the house. An external problem existed with the powerpole - the domain of Wellington Electricity. Eric and his team visited, diagnosed the problem was with the supply to the house, booked inspectors, linesmen and ordered hardware to remedy the problem.
Wellington Electricity shouldn't have let the problem exist in the first place. City Electricians put the safety of their customers first. This attention to detail was down to the willing, thoughtfulness and professionalism that he needed to diagnose and remedy the problems. I'd hazard to guess other electricians would have identified the problem wasn't of their doing and would have walked away - but working with a business of this size - small enough to care, and big enough to have the resources give to any job, they excelled. I've since recommended them to other domestic customers, and wish I'd written this post many months ago.
Electrical Consultant Says: "Electrical The installation has clearly been carried out to a high standard of worksmanship complying with relevent standards and codes."
Norm Says: "I engaged City Electricians to do various electrical jobs at my house. The service was oustanding - they were prompt, friendly and helpful, worked in with my schedule, and did exactly what they said they would do. Highly recommended, and I would not hesitate to use them again."
Mike says "Excellent - came quickly in unsocial hours. Very professional"
Gina says: "Really happy with City Electricians. The communication was great I had multiple questions which Eric didn't have a problem answering in a timely manner. Happy with the job as well."
Kirsten says: "Don't look anywhere else - these guys are brilliant. Trustworthy, reliable and efficient. Our entire house shorted out at 8pm at night, we rang everywhere we could at that time of night and these were the only guys who answered the phone and in hindsight I am so glad no one else answered our call! City Electricians initially helped us over the phone to see if we were able to do anything simple to resolve the issue and when we couldn't someone arrived within 20 minutes (as they said they would). The electrician who helped us was fantastic and our electricity was back on within 15 minutes of their arrival. He even stayed on and helped us figure out was causing the shorting out - our back element on the stove! What more could you want Trust me, don't look anywhere else, ring these guys!"
Mingus says: "Excellent work, I used City Electricians to replace a fuse box to meet current certification requirements, and they were in every way fantastic. The price charged was very reasonable, the workmanship was tidy and there was no mess, and all up everything worked properly :) Thanks Eric"
Kez says: "Great customer service, excellent value for money and very professional. I would recommend this company to anyone and have used their services more than once."
Daniela says: "Outstanding service; professional, timely, very pleasant to deal with, highly skilled and affordable. "
Chris says: "A thorough and efficient job, requirements fully explained and a follow up call to ensure satisfied with the completed tasks."
Craig says: "We have used City Electricians several times and have been thoroughly impressed with their quick communication. They are always extremely helpful and workmanship is top notch. Highly recommended."
Darryl says: "Happy workman turned up on time. Cleaned after himself, professional job done. Happy with price."
Bruce says: "I have no hesitation recommeding these guys - they were half the cost compared to other quotes, excellent service and communications and a pleasure to deal with. "
Larry says: "City Electricians were terrific! Even returned for a courtesy follow-up to make sure a different builder didn't accidentally alter their original work. Highly recommended!"
Michael says: "They are a great company, turned up on time and completed the job within the free estimate they gave on a previous visit."